Welcome to Leading Through Crisis With Emotional Intelligence. This course will help you prepare to navigate and lead through times of uncertainty and complexity, by discussing how an emotionally intelligent leader can manage crises and lead through times of disruption. There are multiple definitions of the word crisis: (1) “a time of intense difficulty, trouble, or danger”; (2) “a time when a difficult or important decision must be made”; (3) “the turning point… when important changes take place". As a leadership expert and executive coach, I’ve found that one of the best ways to increase a person’s ability to manage crises either in their business or their personal life is to improve their emotional intelligence (EQ). One reason for this is that emotional intelligence prepares us to respond to adversity in calm, considered ways. An emotionally intelligent person is better able to manage emotions both their own and those of others in times of pressure. This allows them to seek solutions outside the simplest flight-and-fight paradigms and inspire team members to do the same. For the high-performing leader, emotional intelligence will be crucial to their ability to respond to our current crises.
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